24/7/365 Emergency Services

Our team of trade experts understand that Emergency Services cannot wait. No matter the job, the time of day, or the location, you will be able to rest assured that your business will be taken care of by your support team at Royal.

24/7/365 emergency Services

Closeup retro image businesswoman, female hands holding white sign or card with message Reliability Counts isolated on gray office wall background. Customer service concept.jpegWe offer many types of emergency clean up services including the removal of bodily fluids, unblocking restroom floor drain and toilet backups, water intrusions (floods, broken pipes, heavy rains or storm damage), crime scene clean ups, fire and smoke damage, air quality testing and mold remediation. You can rest assured that our team of trade experts will also take care of the restoration of your property to return your store to it's original condition with new drywall, paint, floors, celings, finishes and more. Without your store being open, you can't generate revenue, so our objective at Royal is to minimize this downtime and get you back on the grid as soon as is humanly possible.  

No matter how prepared you are, and how many preventative steps you have taken, unfortunately there are still going to be times when things don't go to plan, and you need help immediately. This is where our team of trade experts come into play. When you need us the most, we will be there for you. When you are faced with problems that have scared other companies away, we get excited about the challenge that we are about to solve. No matter when or where you need us, our 24-7-365 Emergency Services support center will be able to take care of you. No automated answering systems, no offshore support centers, and no warm bodied customer service reps who are receiving minimum wage. All of our project managers are trade experts, and will be able to reassure you that we will get your store back up and running in no time. 

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Let us solve your facilities challenges.

"We have partnered with Royal on numerous national rollout projects over the past 17 years so are well aware of their ability to act quickly, problem solve, and overcome the challenges they are faced with. In the wake of Hurricane Maria, all of our retail stores and worksites in Puerto Rico found themselves powerless with potable water, food, gas and even cash hard to come by. We were able to find some much needed shelter for our team to be housed, but there was a lot of work needed before anyone could move in. As well as making the temporary workspace and sleeping quarters water tight and air tight, the Royal Services team also helped secure and install bedding materials, an electrical generator, a propane stove, a supplemental water system, showers, a washer and dryer, and air conditioning for the building. They sourced supplies from the mainland and were shipping to us on a daily basis, and played a critical role in getting our network back up and our stores open again". 

Lead Network Engineer
North American Telecommunication Company

Emergency Services - Disaster preparedness & recovery

Emergencies and damage to your place of business can exist in a variety of forms. Our preparation and recovery teams are in place to help you get back up and running no matter what you are faced with. Examples of emergencies that we frequently deal with are as follows:

  • Disaster response - getting the Sprint-Nextel network back up in Puerto Rico post Hurricane Maria
  • Locksmith
  • Security
  • Heavy rain/ storm damage
  • Fire damage
  • Looting
  • Crime scene clear up
  • Damage to store shell 

Some examples of where our emergency services have been implemented: 

  1. Hurricane Katrina in New Orleans
  2. Hurricane Harvey
  3. Hurricane Maria in Puerto Rico
  4. Customers driving through a storefront
  5. A mall train crashing into a storefront
  6. Looting in the wake of natural disasters

The thing that sets us apart, is the ability to remain calm under intense pressure. No matter what situation you find yourself in, there is always the need to think rationally, and eliminate any further disasters that could happen. Our 24-7-365 emergency services support center has the incredible personnel with this skillset to help get you back online. Getting to the root of the problem is critical in mitigating future problems. Gives us a call today and put our service to the test.  

Royal Services FMS Success