This blog is designed to be applicable to all businesses due to it's focus on providing exceptional customer service, wowing your customers and implementing the best business practices. We take a look at everyday problems that we all face, global companies famed for the way they treat their customers, and how to take customers and convert them to evangelists amongst other things. Enjoy!
“You’re looking for three things, generally, in a person: Intelligence, energy, and integrity. And if they don’t have the last one, don’t even bother with the first two". Warren Buffet, CEO and Chairman Berkshire Hathaway.
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At the core of how we operate at Royal is always doing the right thing. This is a key component of what Royal is about and is respected and demonstrated by all team members. The following are a selection of individuals and companies that we admire for their business ethics and the focus they place on delighting their customers.