We have partnered with Royal Services since 1993. A relationship that started with Royal providing scheduled HVAC maintenance to our network of corporate owned stores, to a full-service project management provider that covers every aspect of our facility maintenance needs, low voltage installations, and minor construction projects.
My team, and I know we can rely on Royal Services as a partner who will meet and exceed the standards and expectations set forth and that they are a company that has established a record of trust, loyalty, and efficiency. Royal are a pleasure to work with and are without a doubt one of the best facility maintenance companies out there.
N. American Portfolio & Development Manager - Client since 1993
Cabinets have been removed with minimal interruption to sales and services across the Sprint portfolio. Tamara Jones, Sprint Retail Merchandising, advised that Royal greatly reduces her work load on such large scale projects as this. So much so that she has authorized Royal to manage scheduling of her manufacturing and freight vendors to best coordinate and accommodate installation schedules to create the least impact to the sales personnel nationwide.
Program Manager - Client since 2000
We had another maintenance company handling our facility issues, but as we grew, they had a harder and harder time keeping up,” explained Rachelle Joslin, Facilities and Construction Coordinator for Soft Surroundings. “The biggest obstacle was their response time in emergency situations, and that wasn’t something we were willing to bend on when it comes to facility maintenance problems in our stores.”
“From their office team’s immediate response time to their field techs resolving issues as quickly as possible, their service and support are untouchable.”
Construction & Facilities Director - Client since 2009
"From fixture and hostess stand resets, to lighting retrofits and upgrades, Royal's commitment to trust, honesty and respect ensures they carefully select the key personnel they know can consistently execute for your organization. As one of the nation's most respected and trusted retail facility maintenance companies, they also have the ability to provide ongoing support long after the project has been completed."
Business Development Manager - National Telecommunication Company - Client since 2012
"The team at Royal treat my stores as if they were their's. They genuinely care about the appearance of my boutiques, and will do everything within their power to completely eliminate downtime, as time is money in the retail world. Their trade experts from across the board allow us to use Royal for all our facility and special project needs, and their networking team have been especially helpful as we have focused on enhancing our customers' "in-store experience" over the past year. Easy to work with, communicate well, provide tremendous value, and are ALWAYS there when I need them".
Director of Facilities - National Luxury Retailer
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